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Anticipated Period of performance:
» Base Year: March 2013 through March 2014 » Two option years
Independent Government Cost Estimate:
Year
Operation and Maintenance
Expansion of cores to allow for more users and enhancements
Backup/ Total! Year Recovery
Infrastructure
b)(7)(E)
Notes: (b)(7)(E)
a.
Maintenance
FALCON funding request for follow-on Contract
Palantir's Enterprise Operations and Maintenance (O&M) program includes: remote support, onsite support, training, rapid turnaround, simple data integration and configuration, analyst support, and program management . All of these are detailed in the section "Technical Support."
Under Enterprise O&M, onsite and remote engineering support is offered to integrate with third party products, enable interoperability, simple data integration tasks and simple helper development. At the discretion of Palantir, additional support may be provided, as a part of the maintenance fees, which will not cause a deduct ion from any applicable yearly on site support hours specificalJy included in applicable maintenance costs. This level of support shall be determined by Palantir.
b. Technical Support
epic.org
EPIC-17-08-14-ICE-FOIA-20180821-6thInterim-Production-pt3 002846
2018-ICLI-00009 2846
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